Order via digital menu
Digital stamp card and promotions

Loyalty tools with a stamp card that looks after itself

Guests collect stamps when they order from your menu. When the card is full, the reward is waiting in their wallet, ready to redeem in the basket on their next visit.

Stamps are saved to the guest’s heywaitr account
How it works

No paper card to forget. The stamps land by themselves.

Every time the guest orders a coffee, a stamp goes on the card. Along the way the guest gets a short message, and when the card is full, the next coffee is free.

The stamp arrives when you mark the order as done, or when Wolt has delivered. If an order is cancelled or refunded, the stamp is taken back. The messages are available in Danish, English and Norwegian.

What the guest sees

The stamp card is right where the guest orders

It all happens on your QR menu. The guest logs in with their heywaitr account, so the stamps follow them from visit to visit.

1The badge on the menuEvery dish that earns a stamp shows the card and how far along the guest is.
2The card in the basketThe guest sees what the purchase earns, and when the card fills up.
3The reward is waitingIn “My wallet”, with a code and a QR code the staff can scan.
4Free in the basketNext time the guest redeems the reward, and the latte costs nothing.
Features

You set the rules. We set up the card.

Tell us what earns a stamp and what the reward is. We set up the stamp card with you, and from then on it runs by itself.

Stamps on dishes or whole categories

Pick the dishes that earn a stamp, or use a whole category like “Coffee”. Add a new coffee to the menu, and it counts automatically.

Coffee and cake, together

Want to reward a combination? You can require something from each group before any stamp is given. With a cap of 1 stamp per order, coffee and cake together earn exactly one stamp.

A cap on stamps per order

Set a cap so one round for the whole table does not fill the card in one go. The guest sees the cap in the basket.

The reward is a dish from the menu

One set dish, a choice between a few, or any dish from a category. Completely free, or free up to an amount, with the guest paying the difference.

Expiry, if you want it

The reward can expire a number of days after it was earned, and at the latest when the campaign ends. If you don’t want expiry, leave it out.

Reminders that send themselves

At the first stamp, halfway, one to go, when the reward is ready, and before it expires. If the guest has a card in progress and hasn’t been by for 30 days, they get a “We miss you!”.

Stamps at the counter

If the guest pays cash, staff can give stamps by scanning the guest’s card with a phone. The tool is in English, and we switch it on if you want it.

Redeem in the basket or at the counter

The guest redeems the reward in the basket, or shows the code for staff to scan or type in. Each code can only be used once.

Several venues, one card

With several addresses, they can share the stamp card, so the guest collects at one and redeems at another. Or you keep redemption to your own venue.

In the heywaitr app

heyFriends and heyStranger: promotions for regulars and new guests

Two kinds of promotion shown in the heywaitr app, at the top of your menu and under “Promotions”. They are not shown on the QR menu. We set them up with you.

  • heyStranger: an offer every app user can see, so new guests find you
  • heyFriends: unlocked for guests who have added your venue as a favourite
  • Your own price, image, terms, dates and time window
  • Once per guest, or a set number of times
  • Texts are translated automatically
Examples

What it could look like

Four examples of stamp cards that suit different venues.

5+1coffee

Every sixth cup is free

Kaffebaren gives a stamp for anything in the Coffee category, and the card has 5 stamps. The reward is any coffee from the category, so the guest chooses whether the free cup is a latte or a cappuccino.

65kr free

Draught beer with a cap

The beer bar gives at most 2 stamps per order, so one round for the table doesn’t fill the card in one go. The reward is free up to 65 kr. If the guest picks a pricier specialty beer, they pay the difference.

8stamps

Coffee and cake

The lunch café only gives a stamp when the order has both a coffee and a slice of cake, and at most one stamp per order. After 8 stamps, a slice of cake of the guest’s choice is on the house.

2venues

Two cafés, one card

Same owner, two addresses. The guest collects stamps at one and redeems at the other. Or you decide the reward can only be redeemed where the card belongs.

Good to know

The short answers to what most people ask

Who sets up the stamp card?

We do it together with you. You tell us what earns a stamp and what the reward is, and heywaitr sets up the campaign. If something needs changing or pausing, we handle that too.

Does the guest need an account?

Yes. To collect stamps when they order, guests need to be logged in with their heywaitr account. Then the stamps follow them from visit to visit, even on a new phone. Guests who order without logging in don’t get stamps.

When does the stamp arrive?

When the order is done: when you mark it as done, or when Wolt has delivered. If the order is cancelled or refunded, the stamp is taken back. A full card automatically becomes a reward with its own code.

Can guests who pay cash collect stamps too?

Yes, if you want it, we switch it on. The guest shows their card from “My wallet”, and staff give stamps with the web tool on their phone. Guests without an account can get a card by scanning the QR code staff show on their phone, and save it to an account later.

What can the reward be?

Always a dish from your menu: one set dish, a choice, or any dish from a category. It can be completely free or free up to an amount. The guest can redeem one reward per order.

Is the stamp card’s name translated?

No, the name appears exactly as it is set up. The texts on the menu, in the basket and in the messages are available in Danish, English and Norwegian.

Price

A small add-on to your subscription

Digital stamp card
99 kr/month

On top of your existing heywaitr subscription. Price excludes VAT.

Included at no extra cost in the Menu III “All you can eat” package.

  • Stamps on dishes or whole categories
  • Reward: one dish, a choice or a category
  • Cap per order and expiry, if you want
  • Wallet with code and QR for the guest
  • Reminders by push and email
  • Stamps and redemption at the counter
  • We set it up with you
heyFriends99 kr/monthA promotion in the app for guests who have you as a favourite.
heyStranger99 kr/monthA promotion in the app for all app users.
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