Order via digital menu
Take away and delivery

Capacity management, so the kitchen keeps up, even on a Friday night

Decide how many takeaway and delivery orders can land in each 15-minute slot. When a slot is full, the guest picks a later time, and the kitchen gets a steady flow instead of one big wave.

Guests at the tables order as usual
From wave to flow

Same Friday. Just without the wave that swamps the kitchen.

Without a cap, 12 orders can land in the same 15 minutes. With a cap of 6, the slot is full at order number 6, and the next guests pick a later time. The kitchen gets a pace it can keep up with.

No cap

Wave
!12 orders in one slot. The kitchen can’t get through them all.

A cap of 6 per 15 minutes

Flow
✓Orders spread across the evening at a pace the kitchen can handle.
Example with 34 take away orders on a Friday night.
What the guest sees

Guests only see available or not available

Full times are greyed out in the time picker and can’t be chosen. If a guest orders for a slot that has just filled up, a friendly message suggests the next available time.

  • Full times show as “not available”
  • Guests never see your cap or how many orders you have
  • The next available time is suggested, and the guest decides
  • The message appears in the guest’s own language
In the app tooBelow the time picker it says: This time is no longer available — next available 18:45
15 min

is the default slot length. Choose your own, say 10, 20 or 30 minutes.

4 hours

ahead is how far heywaitr looks for the next free time with 15-minute slots.

No numbers

for the guest. Only available or not, never your cap or order count.

Features

The kitchen sets the pace

Set the cap to what the kitchen can handle. The time picker makes sure guests can only choose times that still have room.

A cap per time slot

Choose how many orders can land in each slot, and how long a slot is. Say 15 minutes for the burger bar and 30 for the stone oven.

Tables are exempt

By default the cap only applies to take away and delivery. Guests at the tables and at the kiosk order as usual. Want them included? It’s one switch each.

A separate cap for each day and window

Turn the cap on for the days where it makes sense, and add, say, lunch and dinner with a cap each. A day switched off runs without a cap, and so does the time outside the windows.

A live view of the evening

See how full the current and upcoming slots are, with a coloured bar for each. Refresh with one tap whenever you want the latest numbers.

Learn from recent weeks

See your busiest hours and how often you hit the cap over the last 7 days. Based on 30 days, you get a suggestion to raise or lower the cap for each weekday. You decide.

A busy message when it peaks

Pick a percentage, say 80. When a slot reaches it, rush mode turns on, and guests see your busy message during the hours you have set up for it. You switch it off yourself when things calm down.

Examples

What it could look like

Four setups for four kinds of kitchen.

8Friday

Friday night

A cap of 6 per 15 minutes on weekdays and 8 on Fridays between 17:00 and 21:00. When 18:00 is full, it shows as not available, and the next guests pick 18:15 or later.

5/3per window

Lunch and dinner

Max 5 between 11:00 and 14:00 and max 3 between 17:00 and 21:00. Two windows on the same day, each with its own cap. Between 14:00 and 17:00 there is no cap.

30min

Pizza from the stone oven

30-minute slots. The oven sets the pace, so the pizzeria counts in half hours instead of quarter hours.

Tueswitched off

Quiet Tuesday

Tuesday is switched off. Take away runs without a cap all day, and on Wednesday the cap applies again.

Price

A small add-on to your subscription

Capacity management
99 kr/month

On top of your existing heywaitr subscription.

Price excludes VAT.

  • A cap on orders per time slot
  • You choose how long a slot is
  • A separate cap per weekday and time window
  • Tables and kiosk are exempt by default
  • Live view, history and suggestions
  • Busy message at a percentage you choose
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Kontakt heywaitr via telefon på +45 78 70 70 25 eller email heywaitr på hey@heywaitr.com
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