Only the menu on screen
At the top: your cover photo and name. Login, the menu bar, address and opening hours are hidden, so guests only see the dishes.
Order via digital menu
Put a tablet or screen in your venue with your heywaitr menu on it. Guests choose their dishes and table and pay right on the screen. The order reaches you marked “Via Kiosk”, and the screen gets ready for the next guest.
Runs in the browser. No app to installThe screen shows your heywaitr menu, so there is no extra menu to keep up to date. Orders land in the same order list as the ones from the tables and from home, marked “Via Kiosk”, and the statistics show how many orders come from the kiosk.
The order list and statistics are modelled on heywaitr admin. Names and amounts are examples.
The screen shows only your menu, in a large format. Guests choose their dishes, enter their name and phone number, pick a table and pay. Then the screen is ready for the next guest.
The kiosk is a special version of your heywaitr menu, built to stand in your venue and be used by one guest after another.
At the top: your cover photo and name. Login, the menu bar, address and opening hours are hidden, so guests only see the dishes.
Sides, variants and required choices work just like on the rest of your menu, and guests can add a comment to each dish.
Guests pick their table from your list. The order arrives with their name and table number, so you know where the food goes.
MobilePay, Vipps, Apple Pay and Google Pay, depending on what you have switched on. The payment window also takes cards.
If the guest sits at a table you have set up for one shared bill, the order can go on the table bill and be paid at the end. This requires the heyParkOnTable add-on.
After payment the screen says “Thank you for your order!” and closes by itself. The basket and any discount code are cleared for the next guest.
If guests enter their email, the receipt goes there. If you have text messages switched on, guests are told when the order is accepted and when it is ready.
If you use capacity management, kiosk orders don’t count by default, since the guest is already in your venue. If they should count, you switch it on.
The kiosk is a web address that runs in the browser on the tablet or screen you set up in your venue.
Four examples of how a venue could use the kiosk.
A tablet by the entrance shows the menu with large photos. A guest picks two burgers and a soft drink, enters a name and number, chooses table 12 and pays with MobilePay. The order arrives marked “Via Kiosk”, and the screen is ready for the next guest.
At 18:30, take away is fully booked in capacity management. Guests at the kiosk are already in the venue, so their orders go through by default. If the kiosk should count, you switch it on.
The venue has the heyParkOnTable add-on, and the table is set up for one shared bill. The party orders several rounds at the kiosk with “Add to table bill & order now” and pays for everything at the end.
The owner opens the statistics in heywaitr. The number of kiosk orders sits side by side with web and app, so it is easy to see how much the screen gets used.
No. The kiosk is a web address that runs in the browser on the tablet or screen you set up yourself. It shows the menu you already have in heywaitr, so there is nothing extra to keep up to date.
They land in the same order list as your other heywaitr orders, marked “Via Kiosk”. You accept them just as you usually do, and the statistics show how many came from the kiosk.
Yes, the discount code field is the same as on your ordering page. Once the basket is cleared after the order, the code is removed again, so the next guest does not get it.
Yes. If you have set up tips in heywaitr, guests can choose one on the screen when they order for “Dine in”.
Yes, by email. If guests enter their email, the receipt is sent there. The field is optional, so guests without email can still order.
Not by default, since the guest is already in your venue. If kiosk orders should count, you switch it on in the capacity management settings.
Kiosk runs on top of your heywaitr subscription. Book a demo, and we will find the right setup for your venue.
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