Order via digital menu
Pickup and pre-ordering

Take away, ordered for now or for later

Guests order and pay on your own menu and choose when they want to collect. The kitchen gets the ticket with the pickup time, and the guest is told when you mark the food ready.

Delivery with Wolt Drive can be added
Pre-ordering

Guests order when it suits them. The kitchen gets the ticket when it’s time to cook.

Orders for later can come in around the clock, even while you’re closed. Each ticket waits until it’s time to start preparing, so the kitchen never has to keep track of a pile.

The ticket waits when you approve the pre-order yourselves. You choose the prep time per order, otherwise it is 5 minutes. If you use automatic approval, the ticket prints right away.

What the guest sees

The guest decides when the food should be ready

On the first screen, the guest chooses between eating in, collecting or delivery. Then the time: right away or later, in steps of 10 minutes.

1Select an optionOnly what you offer is shown
2Choose a timeOnly times when you’re open. Full slots can’t be picked with capacity management
3The food is readyBy text if you have the SMS dish, and by email and push if the guest allows it. In your own words
Features

Take away that fits your kitchen

Take away runs on your own heywaitr menu, side by side with the orders from your tables.

Dine in, take away or delivery

The guest chooses on the first screen, and only what you offer is shown. If there is only one option, the guest goes straight to the menu.

Now or later

With pre-ordering, the guest picks a date and a time in steps of 10 minutes. Times when you’re closed can’t be chosen.

The pickup time is on the ticket

The kitchen can see when the bag has to be ready, and how much time you have set aside to cook the food.

A message when the food is ready

When you mark the order ready, the guest is told. You can write the texts yourselves, including for approval, waiting time and pre-orders.

Let guests know about the wait

On a busy day, you accept the order with a waiting time on the tablet. The guest is told roughly when the food will be ready.

Full slots can’t be chosen

Connect take away to capacity management, and slots that are full show as not available. The orders spread out by themselves.

Your own words on the buttons

Call it what you like: “Collect at the bar” instead of “Take away”, in every language. Press translate, and the other languages are filled in.

Hide what doesn’t travel well

Dishes and categories can be hidden from pickup. At the tables they stay on the menu as usual.

A carrier bag with the order

The guest decides whether to add a bag, at your price. We set it up for you.

Delivery

Delivery with Wolt Drive, without drivers of your own

The guest orders delivery on your own menu, and a Wolt courier takes the food out. It requires your own agreement with Wolt Drive. We connect it and set up delivery together with you.

  • The price is calculated from the address. Or use your own price per km
  • Minimum order and delivery radius as you wish
  • Delivery right away or scheduled within opening hours
  • The guest can follow the courier, and the order closes by itself once the food is delivered
  • If Wolt says no, the order can be refunded automatically
99 kr/monthIncluded in All you can eat
  1. 18:02✓You approve, and the courier is bookedThe ticket shows WOLT PICKUP 18:15
  2. 18:15✓The courier collects the foodThe guest is told and can follow the courier
  3. 18:29✓DeliveredThe order closes by itself
Examples

What it could look like

Four examples of how a place like Havnebaren could use take away.

11:45ticket prints

Lunch for the office

At 10:40, an office orders two sandwiches for 12:00. You set the prep time to 15 minutes, and the ticket prints at 11:45. When the bag is packed and you mark it ready, the guest gets a message.

18:40next free

A packed Friday

With capacity management, 18:20 shows as not available once it is full. The guest picks 18:40 instead, and the evening’s orders spread out without anyone answering the phone.

21:30ordered last night

Morning coffee ordered the night before

At 21:30, while the café is closed, a guest orders coffee and a croissant for 7:45. The order is waiting in the morning, and the ticket arrives when it is time to start preparing.

0early tickets

No ticket until the courier is booked

A venue without a tablet only wants the ticket once a Wolt courier is booked. If Wolt says no, the guest is refunded automatically and told by text and email.

Price

A small add-on to your subscription

Take away
99 kr/month

On top of your existing heywaitr subscription. Price excludes VAT.

  • Pickup now or later
  • Pre-orders, even while you’re closed
  • Pickup time and prep time on the ticket
  • A message to the guest when the food is ready
  • Your own button names and messages
  • Hide dishes that don’t travel well
Delivery with Wolt Drive99 kr/monthAdd-on. Requires your own agreement with Wolt Drive.
Text message to the guestAdd-onThe guest gets a text when the food is ready.
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